Matt always takes special care to consider the aesthetics of an installation. It should be neat and tidy, and look as though it belongs. Top-to-bottom quality and care, that’s Matt’s way. For Matt, the customer’s experience is everything.

The right equipment for the customer’s HVAC requirements, the quality of the installation, the improvement in the customer’s comfort – yes, all this is important. But for true customer satisfaction the difference is in the detail. Matt consistently goes above and beyond to help our customers on their installation day.

Fresh memories
“I’ve many happy memories. I remember learning about car engines from a collector, while I was installing a unit. We both sat in his loft the whole time. My favourite would be the expenses paid trip to Twickenham to watch England play.”